MESSAGING - How it Works

WhenToWork provides an internal messaging system that allows you and your employees to communicate - even if your employees do not have email.


Managers can send messages to one employee, a number of employees (by CTRL clicking names), all employees who work a particular position, other managers, everyone, etc. Employees can sign in and send messages to the manager or another employee. (To allow employees to send a message to multiple recipients, you must set that option on your SETTINGS>Global Employee Permissions page.)

When the recipient signs in, they see a new message alert in the "What's New" section of their home page and they can click the link to view the message. If the employee has email notifications set up, then a copy of any message is also forwarded to their email address.

Managers and employees can set all of their Notification options for when they want to be notified or have messages forwarded to their email or text message addresses.

Managers can also send URGENT TEXT ALERTS - which sends a short email or text message or text message to employees who have signed up to receive them.

WhenToWork Messaging is similar to other messaging systems. You can read and send messages, reply, and write new messages, send, forward and save. We recommend having all received messages forwarded to your email account so that you can keep them on your computer for archive purposes. Unsaved W2W messages over 30 days old are removed from our system.

Note: WhenToWork does not currently include a Spell Check feature, but you can compose messages in your word processor, run spellcheck, and then copy and paste the text into our messaging section.

HTML (example hyperlinks) cannot be used in messages.

add a hyperlink into a message link to web page or email link