Why "Cannot Work" is Not Saving?

If you are entering Cannot Work times in the Preferences section for employees and they do not appear to be saving, this is due to the employee having Date Specific Preferences set up that are overriding the Weekly Repeating Preferences.

Take a close look at the date on the left of the Preferences and see if the date is shaded purple.  This confirms that that date is being overridden by "Date Specific"

  • So you can click the date to bring up that date's specific preferences
  • Clear or update those preferences by clicking the No Preference swatch and then clicking "All Day" to set that whole day to white "No Preferences" overriding
  • Be sure to click the Save button
 Once you have done that, the Repeating Weekly will then take effect.